Frequently Asked Questions

We proudly serve Austin, TX and surrounding neighborhoods. Not sure if you’re in our service area? Contact us at (346) 502-3900 or email info@dmshouseclean.com – we’re happy to check for you.

We provide a wide range of residential and commercial cleaning services including:

  • Standard cleaning
  • Deep cleaning
  • Move-in / Move-out cleaning
  • Recurring cleaning plans
  • Pre/Post-event cleaning
  • Eco-friendly green cleaning
  • Post-construction cleaning
  • Office and janitorial services

You can customize your service and even add extras like oven cleaning, fridge cleaning, or baseboard detailing

Not required. You can provide access via lockbox, smart lock, or leave instructions.
Book instantly at https://dmshouseclean.com
Yes! We use eco-friendly products and our own tools.
Absolutely. All DMS cleaners are background-checked, trained, and insured.
We offer a 100% Satisfaction Guarantee. If something isn’t right, we’ll return to make it right.
Via secure online platform — we accept all major credit cards.
Yes, with 24 hours’ notice to avoid fees
Yes! Discounts are available for weekly, bi-weekly, and monthly plans.
Yes, fully insured and bonded.

We’re insured. Notify us and we’ll take care of it

We recommend removing clutter (e.g., toys, clothes) to speed up service.
Varies by home size and service. 2–3 hours for standard 3-bedroom.
No problem! Please secure aggressive pets for everyone’s safety.
Yes, we do our best to accommodate recurring cleaner requests.
Yes, just request green cleaning during booking.
Yes, we offer Airbnb and short-term rental turnover cleaning
Deep cleaning includes hard-to-reach and buildup areas like baseboards, inside appliances, etc.
Tipping is not required but always appreciated. Tip via cash or online.

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